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1. Orders and plans
OmniAgents Business is provided by Giampaolo Rao. Contact: info@omniagents.it. These provisions supplement the Business terms of service.
The plan, user or licence quantity, included functions and duration are specified in the order summary before acceptance. A website description does not replace a complete offer or authorise a charge. Licences relate to the specified organisation and scope; changes in quantity or plan require a summary of financial consequences.
Licences are assigned per user under the actual plan; the order must state the authorised user count and included functions.
2. Prices and taxes
Business prices are stated excluding VAT where applicable, and the order shows taxable amount, applicable treatment, taxes and total before commitment. A promotional or illustrative price does not become contractual without an order. The Customer supplies accurate tax details; the Provider’s tax treatment and administrative details must appear in the actual summary.
3. Payment and invoicing
Business payments will be available when the relevant commercial flow is activated. When available, the order summary identifies billing intervals, due dates, method and payment provider before authorisation. Publishing this document does not activate checkout or authorise charges. The Provider retains references needed to reconcile orders and payments and does not request payment-provider passwords or card security codes by email. Tax documents follow the applicable regime.
4. Trial and activation
A free trial is available only when expressly included in the order, which specifies duration, start, limits and consequences at expiry. Visiting the site, downloading or installing does not automatically start a trial or subscription. Conversion to paid service requires clear commercial terms and the authorisation required by the flow.
5. Renewal and cancellation
Automatic renewal applies only if duration, price, notice and cancellation method are stated and validly accepted in the order, with specific approval where required. Otherwise no renewal or charge authorisation is presumed. Cancellation stops renewals under the agreed period; cancellation alone does not automatically delete data. Termination instructions must be accessible and allow the request to be evidenced.
6. Refunds, changes and disputes
Refunds and changes follow the order commitments and legal remedies; this page neither promises automatic refunds nor excludes mandatory rights. Price changes are notified before taking effect under the contract, together with applicable options. For billing errors, write to info@omniagents.it with the order reference and without full card details.
7. External costs and data
AI accounts, API usage and Google, Meta, Apple or other services may have their own costs, separate from the Business licence unless expressly included. Ending payment, revoking connections, exporting and deleting data are separate actions. The administrator should review organisation exports and access before termination.
For information: info@omniagents.it.