The version applicable to your relationship is the one presented and accepted during registration or the applicable activation process. You can save this page using your browser’s Print function.
1. Provider and customers
OmniAgents Business is supplied by Giampaolo Rao, Via Carpinetana Ovest 18, 00037 Segni (RM), Italy, tax code RAOGPL76L15C858V, info@omniagents.it. These terms apply to companies and professionals acting for business purposes. The Customer is the organisation or professional identified in the order; the person accepting must have authority. Personal terms remain separate.
2. Service and documents
Business uses OmniAgents’ core and organisation, messaging, data and integration functions, with business profiles and roles, licences and commercial functions of the relevant environment. APIs are provided for Business subject to environment permissions and availability. Business apps are separate from Personal apps; available platforms and releases are identified on the Download page. The order, commercial terms, licence, privacy notice, applicable DPA and environment annexes define the relationship. A public webpage alone does not activate an account, payment or licence.
The supported platforms are Mac and Windows, with mobile apps for iPhone and Android; availability and distributed versions are identified in the download channels. Each Business environment belongs to one company or professional, with authorised users and roles. Presets change section and module names; APIs belong to the Business edition and remain subject to environment permissions.
3. Accounts, users and licences
The administrator designated by the Customer manages available users, invitations and roles. The Customer controls its accounts and devices, assigns proportionate access, revokes unnecessary access and complies with purchased licence quantities and scope. Personal credentials must not be shared to bypass licences or controls. A user leaving does not automatically delete the organisation.
4. Data, sources and responsibilities
Customer data remains the Customer’s, subject to third-party rights. The Customer ensures authority to process data, connect sources and issue instructions, informs its users and defines access and retention. Google-source content is subject to Google API Limited Use restrictions and is not authorised to transit through the relay. Meta and WhatsApp sources follow the relevant permissions and restrictions. Data ownership, service access and payment are distinct matters.
5. AI, memory and external actions
The Customer selects a compatible AI model or client and the relevant account. Outputs may be inaccurate; users verify them before decisions or actions. Local conversation learning is initially enabled and can be disabled in the app; disabling it stops new learning without deleting existing memory. It does not authorise provider model training on Customer data. Actions with external effects follow the permissions and confirmations required by the workflow; an AI proposal does not replace those authorisations.
6. Statistics and third-party services
Software usage statistics and registration. The OmniAgents Personal and Business terms describe pseudonymous usage statistics provided for in the contractual relationship; that clause is separate from optional website analytics. They are included in acceptance of the terms at registration and also apply during any trial and paid use; they do not require a separate optional checkbox. Accepting a contract is not blanket consent to processing and does not by itself make every item of data necessary.
Account registration and acceptance of terms may involve identity, email and contractual receipts. These are separate from statistical reports, which contain technical installation and environment identifiers, usage counts, outcomes, token use and costs where available, connection status, technical alerts, platform and version. Reports are pseudonymous, not anonymous, because identifiers may be linked to a registered installation. Reports do not include names or email addresses, chat or message text, documents, photos, contacts, private Knowledge, credentials or full URLs.
Transmission to omniagents.it requires an installation recognised by the service and a signed request. Only reports actually sent by enabled installations are collected: visiting this website alone does not activate transmission from the software. Received reports are retained for 180 days from receipt; technical event deduplication keys for 91 days. Their purpose is to assess reliability and operation, without advertising, individual profiling or model training.
Article 6(1)(b) GDPR applies to processing necessary for a contract with the individual; legitimate interest applies to reliability measurement and improvement within the balancing and minimisation required by Article 6(1)(f). You may object to the latter processing on grounds relating to your situation by writing to info@omniagents.it. This edition does not reactivate withdrawn consent or rewrite earlier receipts. Hosting security records remain separate from optional website analytics. Report administration is restricted to authorised personnel.
7. Acceptable use and security
Use for unlawful activity, unsolicited messaging, unauthorised access or infringement of others’ rights is prohibited. The Customer protects devices and credentials and applies compatible updates made available; package provenance should be checked through the distribution channel. Security descriptions are not certification or a promise of freedom from vulnerabilities. AI services, stores and external providers retain their own terms, costs and availability.
8. Availability, suspension and termination
Functions also depend on the computer being online, connectivity, permissions and external services. No availability or support SLA is promised unless specified in the order. Where required by law or by concrete abuse or risk, the Provider may limit affected functions to the necessary extent and communicate reasons and remedies where permitted. Duration, non-payment, cancellation and termination follow the order and commercial terms. Data deletion requires a process separate from subscription cancellation.
9. Liability and law
Each party is responsible for its own obligations under applicable law. Liability for intentional misconduct, gross negligence or other mandatory cases is not excluded; personal-data rights remain intact. These terms do not introduce an unagreed liability cap. Italian law applies, subject to mandatory and conflict-of-law rules. Jurisdiction is determined by law unless a separate clause is validly agreed in the order.
10. Versions and acceptance
Applicable terms must be readable and retainable before acceptance. Material changes are presented in the applicable update or activation flow, with a separate receipt where required; publication does not retroactively change a contract. Clauses requiring specific approval are identified and separately approved in the actual flow. Support and contractual notices: info@omniagents.it.
For information: info@omniagents.it.